Working Hours: 35 Hours Per Week    

Contract Type: Full-Time, Temporary (6 months)

Closing Date: 15 March 2026

Closing time: 11.59pm 

Interview Method: Face to Face 

Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position. 
Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. 

This role is subject to - 
2 References - where possible we require 3 years' history. 

Proof of Manchester Residency –  Roles at Grade 1 to 3, traineeships, or apprenticeships will initially only be advertised to Manchester residents and internal candidates. An applicant is classed as a resident of Manchester if they live within the boundaries of the City of Manchester; i.e. Any Council Tax liability for their home would be with Manchester City Council. To check if you fall under the Manchester City Council boundary please visit - https://www.gov.uk/find-local-council 

This role will to provide high-quality administrative and organisational support that underpins the smooth operation of the Parks, Leisure and Events Service. The service manages over 140 parks, green spaces, allotments, and leisure facilities across Manchester, ensuring they are safe, accessible, and well-maintained for residents and visitors.

The role will look to provide comprehensive administrative and organisational support to Park Operations ensuring efficient delivery of operational, financial and customer service functions.

 

This role is an exciting opportunity to play a vital part in shaping Manchester’s parks and green spaces. As a Back Office Support Officer your work will directly enable frontline teams to keep parks clean, safe, and vibrant, while supporting community events and biodiversity projects that enhance wellbeing across the city. By managing resources efficiently and fostering strong community engagement, you’ll help create inclusive, sustainable spaces that residents are proud to enjoy!

  

For an informal discussion, please contact the hiring manager, Mitchell McPherson at 07816 607 898 and mitchell.mcpherson@manchester.gov.uk to arrange a convenient time to discuss the role.  

  • We would love to hear from you if;

    • You are passionate about supporting Manchester’s parks and green spaces.
    • You have excellent organisational and administrative skills.
    • You can communicate clearly and work collaboratively with a wide range of stakeholders.
    • You are confident using ICT systems and managing data accurately.
    • You thrive in a fast-paced environment and can prioritise tasks effectively.
    • You want to make a real difference to the wellbeing of communities across Manchester.

    Experience required; 

     Interpersonal Skills

    • Communicates clearly, concisely, and accurately in ways that promote understanding.

    Planning and Organising

    • Delivers work on time and to the required standard.
    • Capable of prioritising own workload to meet deadlines.

    Problem Solving and Decision Making

    • Interprets rules and guidelines effectively and knows when to escalate issues to a supervisor.

    ICT Skills

    • Proficient in using multiple applications, systems, and associated software packages.

    Literacy and Numeracy

    • Strong literacy and numeracy skills to produce accurate documentation and perform calculations.

    Administrative

    • Maintains effective administration systems in a rapidly changing environment.

    Analytical

    • Engages with stakeholders to identify information needs and sources.
    • Gathers and analyses information, opportunities, and problems to support decision-making.
    Full UK driving License is desirable but not essential

    We’re the local council for one of the UK’s most vibrant and diverse cities. 

    Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone. 

    Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

    • We take time to listen and understand
    • We work together and trust each other
    • We show that we value our differences and treat each other fairly
    • We ‘own it’ and we’re not afraid to try new things
    • We’re proud and passionate about Manchester

    Benefits we offer 

    • Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. 
    • A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. 
    • Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. 
    • Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. 
    • Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. 
    • A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. 
    • Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. 

     

    Creating an Inclusive Team at Manchester City Council 

    At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. 

    Support During the Process

    • Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
    • Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. 

    Guaranteed Assessment Scheme 

    We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:

    • Members of the Armed Forces members or veterans
    • Current or former care leavers
    • Have a disability or long-term condition

     When You Join Us 

    We’re a Disability Confident Employer, offering:

    • A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
    • Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
    • A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

     

    For more information about the role or any adjustments, email jobs@manchester.gov.uk. 

    What we will need from you if you're successful 

    In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.  

    Pre-Employment Checks 

    If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

    • Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
    • References: We’ll require references from your current and previous employer(s).
    • Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
    • Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
    • Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
    • Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
    • Baseline Personnel Security Standard (BPSS) Clearance:  BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information
    • Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence.

    These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. 

    Other relevant information 

    We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. 

    For more information about the role, please ensure that you read the role profile attached.
     
    Use of Artificial Intelligence (AI)
    Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
     
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    Location

    , , Manchester, , United Kingdom

    Job ID

    7185