Business Development Officer

North West Employers is a not-for-profit, membership organisation and we work closely with all the councils across the North West.

We’re looking for someone to join our small, but perfectly formed organisation as a member of the Business Development Team.

We’re a busy team; providing project co-ordination and administration support across the business to make sure that we deliver a high-quality and efficient service to our members and wider clients.

If you have a passion for great customer service and working as a team, we’d love to hear from you. The work is varied one minute you could be working with our associate team and customers to set up a training programme, the next supporting the facilitation of an online network meeting across the North West and sharing what we do on social media.

Our office is based at Salford Quays. We offer Flexible working options alongside a hybrid working model.

More information about the job can be found in the role profile below so why not take a look and see what we have to offer?

We are an equal opportunities employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

Role Profile:

Work as part of the Business Development Team to provide high quality and customer-focused project and administrative support to the organisation to protect and retain core business, support new business and ensure our members and customers consistently receive the best possible products, services & outcomes from North West Employers.

Use project co-ordination skills to manage a range of activities and events across the business. Liaise with internal colleagues, customers, commissioners and associates to ensure services and products are delivered in a timely manner. Proactively respond to customer enquiries and promote and support all aspects of our business delivery.

Support the Business Development Managers in making sure processes and services are quality assured and that feedback and learning from members, customers and associates is captured and responded to. Maintain up to date information on the Customer Relationship Management system to ensure we have accurate data for customer intelligence and financial purposes.

This role has a career pathway, with an opportunity to develop into a Business Adviser role, providing specialist advice and support in our key business areas.