Transfer Of Care Coordinator (Home Care)

Contract Type: Permanent

Contract Hours: 37 per week

Salary: NJC Grade E SCP 12-17 £29,542 - £32,046 per annum

Closing Date: 8th September 2026 at 23:59pm

At this point in time we are not currently able to offer a Visa sponsorship in this role.

Be the Link That Transforms Lives

Are you organised, proactive and passionate about helping people receive the right care at the right time?

Blackpool Council is looking for an enthusiastic Transfer of Care Co-ordinator to play a pivotal role within our Home Care and Reablement Service. This is an exciting opportunity to be at the heart of service delivery, helping people transition safely from hospital to home while ensuring our care teams are deployed efficiently to meet growing demand.

Every day, you'll work alongside health professionals, social care teams, care providers and families to coordinate support that enables people to remain independent and thrive within their communities.

About the Role

As Transfer of Care Co-ordinator, you will be a key operational link between health and social care services, ensuring referrals are processed effectively and care provision is coordinated seamlessly.

You'll:

-          Coordinate transfers of care from hospital and community settings

-          Lead daily service huddles to identify priorities and manage demand

-          Allocate and deploy Home Care staff through electronic rota systems

-          Work closely with the Transfer of Care Hub and multidisciplinary partners

-          Monitor service capacity and identify solutions to meet demand

-          Support service performance reporting and funding-related data requirements

-          Provide coaching and operational support to administration colleagues

-          Liaise with service users, families, care providers and professionals

-          Help ensure every service user receives timely, high-quality support

About You

We're looking for someone who thrives in a fast-paced environment and enjoys balancing priorities while maintaining excellent attention to detail.

You'll bring:

-          Experience working within health, social care or a related care environment

-          Strong organisational and coordination skills

-          Excellent communication and relationship-building abilities

-          Confidence using ICT systems and electronic scheduling tools

-          The ability to analyse information and make informed decisions

-          A proactive and solution-focused approach

-          Experience working with multidisciplinary teams and partner organisations

A Level 2 qualification in Health & Social Care (or equivalent), or a willingness to achieve this, is essential.

Why Join Us?

At Blackpool Council, we're committed to building stronger communities and supporting residents to live healthy, independent lives.

You'll be joining a dedicated and supportive team where your work has a direct impact on people's wellbeing and recovery. Every coordinated discharge, every planned visit and every successful transition home helps improve outcomes for some of the most vulnerable people in our community.

Our Values

We are proud to:

-          Deliver Quality

-          Be Fair

-          Be Accountable

-          Be Compassionate

-          Be Trustworthy

Ready to Make a Difference?

If you're passionate about delivering outstanding care coordination, enjoy collaborative working and want to be part of a service that changes lives every day, we'd love to hear from you.

Join Blackpool Council's Home Care and Reablement Service and help people get home, stay independent and live well.

to view the Job Description.

Please click here to see the benefits of working for Blackpool Council.

Are you a Blackpool resident aged between 16-24? Would you benefit from some free guidance on producing a quality application for job vacancies such as this one? Blackpool Council?s Youth Hub - The Platform, has highly skilled Employment Advisers that can support you with demonstrating how you can evidence you meet the Essential and Desirable criteria requirements on a Job Description.

We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This post is subject to satisfactory reference history of at least two years, Disclosure & Barring Service (DBS) check, medical clearance, evidence of any essential qualifications and proof of Right to Work in the UK in accordance with the Asylum and Immigration Act 1996.

This post is exempt from the Rehabilitation of Offenders Act and amendments to the exemptions order, which mean that certain offences are ‘protected’ and do not need to be disclosed, guidance on the "filtering" of offences can be found at New filtering rules for DBS certificates (from 28 November 2020 onwards) - GOV.UK (www.gov.uk)