Business Support Lead Level 1
Location: Edwin House, Edwin Road, Manchester, M11 3ER Working Hours: 35 Hours Per Week Join a Dynamic Team at the Heart of Manchester's Markets An exciting opportunity has arisen for a Business Support Officer Grade 3 to join the expanding City Centre & Specialist Markets Team. Our team plays a key role in the successful management and operation of Manchester's vibrant city centre trading spaces, specialist markets, and the world-famous Manchester Christmas Markets. This is a busy, fast-paced environment where no two days are the same, offering an excellent opportunity for someone who enjoys providing high-quality administrative support and working as part of a dedicated team. About the Role As a Business Support Officer, you will provide effective administrative and business support to help ensure the smooth running of the service. You will be responsible for a range of duties including: Providing administrative support across the City Centre & Specialist Markets Team. Managing correspondence, emails, records and databases. Processing invoices, purchase orders and other financial transactions where required. Maintaining accurate records and supporting reporting requirements. Supporting the coordination of trading pitches, events and market operations. Liaising with traders, customers, partners and internal departments. Assisting with arrangements for meetings, events and service activities. Providing excellent customer service and responding to enquiries in a professional and timely manner. About You We're looking for someone who: Has strong administrative and organisational skills. Can manage competing priorities and work accurately in a busy environment. Is confident using Microsoft Office applications, including Outlook, Word and Excel. Has excellent communication and customer service skills. Works well both independently and as part of a team. Demonstrates attention to detail and a proactive approach to problem-solving. Is enthusiastic, flexible and keen to contribute to a growing service. Why Join Us? This is a fantastic opportunity to become part of a supportive and ambitious team that helps deliver some of Manchester's most popular trading and market events. From managing city centre trading spaces to supporting the delivery of the internationally recognised Christmas Markets, you'll play an important role in helping us provide memorable experiences for traders, residents and visitors alike. If you're looking for a varied and rewarding administrative role within a busy and evolving service, we'd love to hear from you. Manchester City Council is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all sections of the community and are committed to promoting equality, diversity and inclusion. We’re the local council for one of the UK’s most vibrant and diverse cities. Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: Benefits we offer Creating an Inclusive Team at Manchester City Council At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: When You Join Us We’re a Disability Confident Employer, offering: For more information about the role or any adjustments, email jobs@manchester.gov.uk. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for, see the top of the advert for details. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
Contract Type: Full-Time Permanent
Closing Date: 20 August 2026
Closing time: 11.59pm
Interview Method: Face to Face
Legal Right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment
Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action
This role is subject to -
2 References - where possible we require 3 years' history.
We are looking for a highly organised and enthusiastic individual who enjoys working in a busy environment and is able to manage a varied workload. The ideal candidate will have strong administrative and customer service skills, excellent attention to detail, and the ability to communicate effectively with a wide range of people. They will be confident using Microsoft Office applications and able to work both independently and as part of a team. Previous experience working within markets, events, place management, or a similar operational environment would be an advantage, although not essential. Most importantly, we are looking for someone who is proactive, adaptable and keen to support the successful delivery of Manchester's city centre trading spaces, specialist markets and the internationally
Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Ready to apply?
Location
, , Manchester, , United Kingdom
Job ID
8644
