Working Pattern: Full time

Interview Date/Type: Face to face

SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role.

About the Role

We are seeking skilled and resilient Social Workers to join our Emergency Duty Team (EDT) a fastpaced, dynamic service providing urgent social work support outside normal working hours. This is a unique opportunity to safeguard vulnerable children, adults, and families at times of crisis, ensuring they receive the protection and care they need.

  1. Provide emergency social work interventions to vulnerable individuals and families, including those at risk of harm, people with disabilities, and individuals experiencing acute mental health crises.
  2. Act as an Approved Mental Health Professional (AMHP) under the Mental Health Act 1983 (2007), where required.
  3. Undertake child protection enquiries and assessments with adults at risk, making immediate and informed decisions to safeguard their welfare.
  4. Complete timely, proportionate assessments, analysing information, circumstances, and presenting risks across a wide range of service areas.
  5. Ensure safety planning, making vulnerable or highrisk individuals safe until daytime services resume.
  6. Work collaboratively with key partners, including the Police, emergency services, Community Mental Health Teams, Housing, Social Care, residential provisions and the Youth Offending Service to deliver a coordinated emergency response.
  7. Share information efficiently, ensuring relevant details are passed on to appropriate teams for followup or further assessment.
  8. Attend staff meetings, Courts, and case conferences when required.
  9. Maintain accurate, uptodate records in line with departmental policies using the appropriate IT systems.
  10. Prepare and present reports to a range of professional forums.
  11. Engage in reflective practice, supervision, and ongoing professional development to maintain high standards of social work practice.
  12. Carry out any additional duties appropriate to the role, as directed by the Senior Practitioner or Service Manager.

About You

Your approach will reflect our organisational values and behaviours. You will be committed to learning and continuous improvement, using reflection and professional curiosity to strengthen your practice. You work collaboratively with colleagues and partner agencies, building strong, effective relationships to deliver highquality, personcentred services during times of crisis.

You will have a strong understanding of key legislation, including:

  • Children Act 1989 (and awareness of the Children Act 2004)
  • Mental Health Act 1983 (as amended in 2007)
  • Care Act 2014

You will be able to apply this knowledge confidently when making proportionate, evidencebased decisions. You remain calm and resilient under pressure, demonstrate sound judgement in challenging situations, and show compassion and respect in all interactions with the people we support.

Additional Information

  • The salary for this position is Band 8 £40,777 to £42,839 with a 20% Out of Hours enhancement, an AMHP allowance of £1,745 and Market Supplement of £3,366.

  • An enhanced/basic DBS Check with children/adults barred list will be required.

  • Any appointment made to this role will be subject to the appointable candidate being vetted under Greater Manchester Police clearance processes. A requirement of the vetting process is a minimum of 3 years residency in the UK.

  • You will be required to drive in this role. You will be asked for a copy of your driving license as part of the recruitment process.

  • You will be required to work on a rota and an unsocial hour’s allowance will be paid.

  • This advert may close early if we receive a high number of applications, so please apply as soon as possible.

Find Out More.

For the full details of this opportunity, please refer to the role profile linked below.

If you have any questions or would like an informal chat you can get in contact with the hiring manager,Tina Mallon at tina.mallon@trafford.gov,uk or on 0161 912 2820.

About us...

Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We’re a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world-class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive.

Why Trafford?

We’re more than just a local authority; we’re a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our “residents, businesses and communities thrive.”

Our Culture...

Our values are at the heart of everything we do. They’re not just words on a wall, they shape how we work together, make decisions, and support each other every day.

They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career.

What you'll love about working with us...

Alongside a competitive salary, we offer a wide range of benefits designed to support your wellbeing, development and work-life balance:

  • Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
  • Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working
  • Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
  • Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
  • Wellbeing First: Guided wellbeing walks and “Tea and Talk” sessions, and events like World Mental Health and National Fitness Day.
  • Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council.
  • Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards.

Guaranteed Assessment Scheme...

We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application form asks you to indicate if you meet any of the criteria within this scheme. To find out more and if you qualify please click here. If you apply under this scheme you will need to demonstrate that you meet the essential requirements of the job as set out in the ‘About You’ section of the role profile.

Greater Manchester Continuous Service...

We will recognise your previous service with other public sector organisations. This means that if you are joining us from a participating organisation, you can retain valuable service-related benefits such as annual leave entitlement. You can find out if this applies to you by visiting Greater Manchester Continuous Service Commitment | greater.jobs

Using AI in Your Application

At Trafford Council, we’re always open to new and innovative tools, including AI, that can help people work smarter. However, when it comes to job applications, what matters most to us is you. We really want to see your personality, your experience, and what excites you about joining our team.

If you choose to use AI for support, please be sure to read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge and enthusiasm. Please see our guide on using AI in your application.

We’re looking forward to hearing your story.

Key Information...

  • Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Trafford Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to pre-employment safeguarding checks, including an enhanced Disclosure and Barring Check.
  • Please note: We are not a licensed sponsor and will not be able to support with your work visa.
  • Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council

Make an Impact. Apply Today.

If you are passionate about making a difference and want to be part of a team shaping a better Trafford for our residents, businesses and communities then we'd love to receive an application from you.

We want everyone to feel confident and supported throughout our recruitment process. If you need any help, adjustments or support at any stage, please get in touch with us at recruitment@trafford.gov.uk

After reviewing the role profile and submitting your application, successful candidates will be invited to a short interview to learn more about your skills and experience.

Supporting Documents

Social Worker - Emergency Duty Team Role Profile

Ready to apply?

Location

Meadway, Sale, Trafford , M33 4PS, United Kingdom

Job ID

1902

Supporting You Through Every Step of Your Journey

We want every candidate to feel welcomed, informed and confident when applying for a role with us.

This section brings together everything you need to succeed - from guidance on writing an authentic application to understanding how to use AI responsibly.

You’ll also find information about our Greater Manchester commitments, including our inclusive employment schemes and standards, as well as tools to help you explore your potential pay, benefits and entitlements. We’re here to ensure you have the support you need at every stage.

Working for a local authority in Greater Manchester

Local authorities across Greater Manchester are proud to be part of a shared commitment to widening access to employment and ensuring that everyone has the opportunity to thrive.

These commitments span a number of long‑standing schemes and initiatives designed to open doors, remove barriers and ensure all applicants feel valued and respected throughout their employment journey.

Greater Manchester Good Employment Charter

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Greater Manchester Good Employment Charter

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Our Guaranteed Assessment Scheme

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Our Guaranteed Assessment Scheme

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Greater Manchester Continuous Service Commitment

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Greater Manchester Continuous Service Commitment

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Greater Manchester People Inclusion Standards

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Greater Manchester People Inclusion Standards

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Your Pay, Your Benefits, Your Future

Explore easy‑to‑use tools that help you understand your take‑home pay and how different employment situations may affect the financial support available to you and your household.

  1. Calculate Your Take‑Home Pay

    Use this salary calculator to estimate your net pay after tax, National Insurance, and pension contributions.

    Estimate your Income Tax for the current year (Gov.uk)

  2. Check Your Benefits Entitlement

    See how changes in employment, hours or salary may affect your benefits and household income.

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Applying Authentically With AI: Our Greater Manchester Approach

Across Greater Manchester’s local authorities, we want to hear your genuine experiences, skills and motivations, expressed in your own words.

To keep our recruitment process fair and inclusive, please complete your application personally and follow the instructions carefully. AI can be used to support you - for example, to help structure your answers or as a reasonable adjustment - but your application should still reflect your authentic voice.

Applications that depend too heavily on AI‑generated content may not progress to shortlisting.

This guidance outlines acceptable and unacceptable uses of AI, along with suggestions for using it in a way that supports you while keeping your application true to you.

  1. What Is AI and How Do We Use It Across Greater Manchester?

    AI refers to technology that can create or refine content, such as text, ideas, summaries, or planning. It can help improve productivity, problem-solving, and creativity.

    We’re open to using innovative digital tools where they can help us work smarter and deliver better services for our residents. However, every use of AI is carefully considered to make sure it is ethical, responsible, and aligned with public-sector values.

    When it comes to recruitment, we take a human-centred approach.

    This means:

    • A trained hiring manager reads every application

    • Shortlisting is based on objective criteria required for the job

    • Interviews are conducted in person or via teams by the hiring manager for the role

    • All hiring decisions are made by hiring managers, not algorithms

    AI does not make decisions in our recruitment process and our managers are being upskilled to spot AI in applications, particularly when this might have been used in a way that doesn’t feel genuine. If something in an application raises a question or concern, we will test this out with assessments or at the interview stage to confirm authenticity.

    Our aim isn’t to catch anyone out but to make sure we’re getting to know the real you, giving every candidate a fair chance and finding the right person for the role.

  2. Using AI in Your Application

    When it comes to job applications, what matters most to us is you. We want to see your personality, your experience, and what excites you about joining our team. 

    We recognise that AI can be a helpful tool to support accessibility during the application process. If you choose to use AI for support, please read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge, experience and enthusiasm.

    We’re looking forward to hearing your story.

  3. How to use AI Effectively and Responsibly

    Your application is your chance to show us:

    • Who you are

    • What you can bring

    • The values you hold

    • Why you want to make a difference

    AI can help you organise your thoughts or improve clarity but it cannot express your unique voice, experiences, or motivations.

    AI is most helpful when used to:

    • Help you structure the information you are providing to evidence the criteria

    • Give examples of how to use STAR (Situation, Task, Action, Result)

    • Proof-read to highlight grammar or spelling errors

    • Provide inspiration if you're finding it difficult to find the right words to explain something

    But remember: your honesty, lived experience, and motivations are irreplaceable.

  4. Do’s and Don’ts for Using AI in the Recruitment Process

    Do:

    • Use AI as a supportive tool, not a replacement

    • Ask AI to help tidy up your writing or clarify structure

    • Use it to brainstorm examples, then rewrite them in your own voice

    • Reflect on AI suggestions and adapt them to match your experience

    • Use AI to help with research, but express your understanding yourself

    Don’t:

    • Copy and paste AI-generated content directly into your application

    • Let AI exaggerate or invent experience you do not have

    • Rely on generic statements that don’t reflect the specific role requirements

    • Remove your individuality, we want to hear your voice