About the role

You will have experience as a homecare senior, care co-ordinator/ homecare worker or manager or equivalent in social care and able to assess needs and use rostering. systems and able to use Microsoft packages.

Bury Intermediate Tier has made significant investment to expand and we have great ambitions for our service and the future of our Intermediate Tier. The Reablement service, provides assessment and rehabilitation support for people in Bury who have no formal care in place, and require our team to support rehabilitation post hospital, or may have come into crisis in the community and need our services to establish needs and signpost using strengths based approaches and preventing hospital admissions.

In Quarter 1 this year 84% of people who received reablement support left our service without needing care as they had been supported to independence.

In order to achieve this, the reablement team works as part of a wider integrated team, with access to therapy, pharmacy, equipment, technology enabled care and last year we supported 6000 people, which is a figure that increases each year by approximately 30%

The Care Transfer Co-ordinator posts will play a vital role in the system flow of the service by ensuring the flow of people in and out of our service and performance. by using ECM, we currently use the Care Planner system which is known to most home care providers.

The role will maximise system flow and performance in reablement by managing the hours of delivery to maximum capacity, supporting reviews of existing customers, and proactive monitoring of Electronic Call Monitoring. You will work with managers to manage absences alongside the Electronic Call Monitoring to ensure that staffing is compliant and safe.

Reports will be produced and you will need to be able to use Electronic Call Monitoring Systems, Microsoft excel to a proficient level and have good administrative and communication skills.

We have key performance indicators within the service which the role will support, by understanding and identifying trends in provision, monitoring and working proactively to provide safe and strengths based support. You will be managing zoned areas of the service delivery and working with the reablement and admission co-ordinator's and managers to plan and prioritise access to our service in a timely manner and supporting people to be discharged by a set time.

Location: Your main office base will be at Killelea House in Brandlesholme alongside other Intermediate Tier bases and community.

Key strengths and experience

Let's do it approach aligned to Bury's Lets Do It Strategy and our behaviour's

Our Vision Statement is.

To provide strengths-based services that supports and empowers the people of Bury to achieve their best level of independence within their “home”. Maximising health and well being, enabling them to remain at home to live a fulfilled life.

• Teamwork - is about everyone working together towards a common goal.
• Respect - is valuing yourself and others.
• Accountability - is taking responsibility and ownership for our decisions actions, performance, and behaviours.
• Trust - is to be honest with one another by being willing to admit our mistakes, share our struggles, or ask for help/support from others.
• Caring - is where we genuinely care for ourselves and each other and have a good understanding pf assessing need using a strengths based approach
• Empowering- is giving people the knowledge and resources to promote autonomy.
• Together - we will support you to develop your career providing a wealth of training, resources, and opportunities.
• You will be Proactive, flexible and resilient in approach and delivery with a good understanding of care needs of Adults aged 18 and over, strengths based support, maximisation of rota's and electronic call monitoring within Home care environment.
• You will be able to manage competing priorities and take management instruction to ensure service and people who use them are safeguarded at all times.
• You will be able to work as part of a wider team where good communication skills written and verbal is vital.
• Use of excel and Electronic Call Systems to proficient level.

We can offer you fantastic remuneration and benefits, paid holidays, a great place to work with supportive colleagues, career development, & supportive management and exemplary feedback and recognition for the job you do!

Normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis.