Working Hours:  35 Hours Per Week 
Contract Type:   Permanent, Full-Time 
Working Style: On Site
Closing Date:  11.59pm, 23 October 2026
Interview Method: In Person
 
Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
 
This role is open to Manchester residents only

Use the Council Finder to check your local authority is Manchester. Applications from outside the Manchester local authority area will be rejected.
 
The Daytime Support service provides varied and flexible assistance to adults with a learning and /or physical disability, older people, adults with an acquired brain injury and adults with sensory impairments.

The service aims to make a positive difference to the lives of the people we support by promoting independence, health, wellbeing and choice in a person centred manner.

Working as part of a team you will be required to assist in the provision of high quality practical and emotional support and we believe that every individual has the right to achieve their full potential regardless of disability. You will:

Assist in the provision of person centred support to individuals and groups to maintain and develop daily living skills, enable full participation in a range of activities and to support people to access various community activities. 

Provide support and assistance with personal and intimate care.
 
Reporting signs of illness, injury or suspected abuse to the appropriate member of the team. 

Assist in the provision of a stimulating environment for all citizens and encourage their participation in the running of the day centre. 

Assist in new initiatives and changes in service delivery Participate in staff development opportunities and training provided.

Transport is provided to collect some of the people who use the Service from home in the morning and return home at the end of the day. Transport may also be provided for external activities in the community or further afield. The role holder will be responsible for the safety, welfare and supervision of citizens whilst on transport to the Centre and the return journey home.

The role holder will be expected to work flexibly between the hours of 08.00 - 18.00 when service requires.

Be willing to undertake a level 2 qualification in Health and Social Care Demonstrate a commitment to the provision of services that deliver equality and social inclusion

This post is also subject to satisfactory references and other pre-employment checks where applicable.

Manchester City Council is committed to giving fair support to members of the Armed Forces and veterans, whilst recognising and remembering the sacrifices they have made. The aim of The Armed Forces Covenant is to ensure that the Armed Forces and veterans are not disadvantaged, when applying for vacancies with Manchester City Council. Armed Forces and veterans will be guaranteed an interview where they meet the Minimum requirements for the role.
 
For queries about the role, please contact the hiring manager, Tracey O'Keefe at Tracey.O'Keefe@manchester.gov.uk, to arrange a convenient time to discuss the role. This route is for vacancy related enquiries only and should not be used to submit applications. 
 
Pre-Employment Checks
 
If you are successful, your appointment will be subject to completing the relevant pre-employment checks. These checks will be carried out as part of our recruitment process and includes: 
  • Legal right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. 
  • Medical Clearance: Pre-placement health assessment (PPHA)  
  • DBS (Disclosure and Barring Service) Clearance: This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here.. We have a policy on the Employment of Ex-Offenders and it is available upon request. 
  • If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to GOV UK for details for how to obtain your Police check or Certificates of Good Character
  • Satisfactory references and  other pre-employment checks where applicable.

    For more information on these checks, please visit checks page.

The  candidate should be able to work as part of a team to provide support to vulnerable citizens and to improve the quality of the life and to enable participation within the community. 

They will assist support workers to provide practical and emotional support to customers that will promote independence and ensure positive outcomes for all citizens. 

The candidate is required to demonstrate effective communication skills both verbal and written to meet individual needs of citizens.

Essential Criteria

We’ll use the following essential criteria to decide which candidates to invite to assessment. Use your personal statement to provide evidence of how you meet each one, supported by relevant examples:
 
  • Experience of providing person centred support to adults with care and support needs, including personal and intimate care and support with eating and drinking
  • Ability to build positive, respectful relationships with citizens,families,carers and colleagues to support individual wellbeing outcomes.
  • Experience of supporting people to take part in everyday activities including community based activities that promote independence,wellbeing,choice and quality of life
For guidance on how to write your personal statement, please visit How to Apply - Manchester City Council..

If you’re invited to assessment, we’ll look at a wider range of the role requirements. For more detail, please see the role profile.
 
Use of AI

You may use AI to support your application, but all examples must be your own and based on real experience. Applications may be withdrawn if content is misleading or presents someone else's experience as your own. Internal candidates may also face disciplinary action. 

Guaranteed Assessment Scheme 
We guarantee progression to the assessment stage for applicants who meet the essential criteria used for shortlisting and are eligible under the scheme. Learn more 

Support and Adjustments  
If you're successful in securing a role, we'll make every effort to provide the support, equipment and reasonable adjustments you need to carry out your duties. Where needed, we'll consider adapting aspects of the role. Learn more 


Working for Manchester City Council is a chance to make a real difference in a diverse city. You’ll help improve lives and support our local communities. Working together, we can create better public services for everyone. 

Benefits we offer 

  • Up to 26 days’ annual leave, rising to 31 days after five years’ service 

  • Buy up to two extra weeks’ leave 

  • Up to 3 days’ volunteering leave  

  • A 35-hour work week for full-time roles 

  • We review pay each year and recognise three trade unions 

  • Enhanced parental and carers leave  

  • Employee discounts and perks  

Our commitment to inclusion 

At Manchester City Council, we're dedicated to creating a workplace that fully reflects the diversity of our local communities. We actively encourage applications from people of all ages and backgrounds and are particularly keen to hear from applicants from ethnic minority communities and disabled people, who remain underrepresented in parts of our workforce. 

GM Elevate Programme 

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'Personal Statement' section or 'Supporting Statement' section of your application. 

 

Accessible Formats: 
Use ReciteMe  through the "Accessibility tools" button at the top of our careers page. It has tools such as text-to-speech, language translations, and adjustable text size and colour. 

Ready to apply?

Location

, , Manchester , , United Kingdom

Job ID

8873

Supporting You Through Every Step of Your Journey

We want every candidate to feel welcomed, informed and confident when applying for a role with us.

This section brings together everything you need to succeed - from guidance on writing an authentic application to understanding how to use AI responsibly.

You’ll also find information about our Greater Manchester commitments, including our inclusive employment schemes and standards, as well as tools to help you explore your potential pay, benefits and entitlements. We’re here to ensure you have the support you need at every stage.

Working for a local authority in Greater Manchester

Local authorities across Greater Manchester are proud to be part of a shared commitment to widening access to employment and ensuring that everyone has the opportunity to thrive.

These commitments span a number of long‑standing schemes and initiatives designed to open doors, remove barriers and ensure all applicants feel valued and respected throughout their employment journey.

Greater Manchester Good Employment Charter

People in an urban setting with a car, buildings, and recycling bin.

Greater Manchester Good Employment Charter

Find out more

Our Guaranteed Assessment Scheme

Cityscape with people, aircraft and military vehicles.

Our Guaranteed Assessment Scheme

Find out more

Greater Manchester Continuous Service Commitment

People, buildings, and a van in a purple cityscape.

Greater Manchester Continuous Service Commitment

Find out more

Greater Manchester People Inclusion Standards

People with disabilities and different backgrounds in a community

Greater Manchester People Inclusion Standards

Find out more

Your Pay, Your Benefits, Your Future

Explore easy‑to‑use tools that help you understand your take‑home pay and how different employment situations may affect the financial support available to you and your household.

  1. Calculate Your Take‑Home Pay

    Use this salary calculator to estimate your net pay after tax, National Insurance, and pension contributions.

    Estimate your Income Tax for the current year (Gov.uk)

  2. Check Your Benefits Entitlement

    See how changes in employment, hours or salary may affect your benefits and household income.

    Turn2us Benefits Calculator

Applying Authentically With AI: Our Greater Manchester Approach

Across Greater Manchester’s local authorities, we want to hear your genuine experiences, skills and motivations, expressed in your own words.

To keep our recruitment process fair and inclusive, please complete your application personally and follow the instructions carefully. AI can be used to support you - for example, to help structure your answers or as a reasonable adjustment - but your application should still reflect your authentic voice.

Applications that depend too heavily on AI‑generated content may not progress to shortlisting.

This guidance outlines acceptable and unacceptable uses of AI, along with suggestions for using it in a way that supports you while keeping your application true to you.

  1. What Is AI and How Do We Use It Across Greater Manchester?

    AI refers to technology that can create or refine content, such as text, ideas, summaries, or planning. It can help improve productivity, problem-solving, and creativity.

    We’re open to using innovative digital tools where they can help us work smarter and deliver better services for our residents. However, every use of AI is carefully considered to make sure it is ethical, responsible, and aligned with public-sector values.

    When it comes to recruitment, we take a human-centred approach.

    This means:

    • A trained hiring manager reads every application

    • Shortlisting is based on objective criteria required for the job

    • Interviews are conducted in person or via teams by the hiring manager for the role

    • All hiring decisions are made by hiring managers, not algorithms

    AI does not make decisions in our recruitment process and our managers are being upskilled to spot AI in applications, particularly when this might have been used in a way that doesn’t feel genuine. If something in an application raises a question or concern, we will test this out with assessments or at the interview stage to confirm authenticity.

    Our aim isn’t to catch anyone out but to make sure we’re getting to know the real you, giving every candidate a fair chance and finding the right person for the role.

  2. Using AI in Your Application

    When it comes to job applications, what matters most to us is you. We want to see your personality, your experience, and what excites you about joining our team. 

    We recognise that AI can be a helpful tool to support accessibility during the application process. If you choose to use AI for support, please read the instructions carefully and make sure your application is written in your own words, reflecting your genuine skills, knowledge, experience and enthusiasm.

    We’re looking forward to hearing your story.

  3. How to use AI Effectively and Responsibly

    Your application is your chance to show us:

    • Who you are

    • What you can bring

    • The values you hold

    • Why you want to make a difference

    AI can help you organise your thoughts or improve clarity but it cannot express your unique voice, experiences, or motivations.

    AI is most helpful when used to:

    • Help you structure the information you are providing to evidence the criteria

    • Give examples of how to use STAR (Situation, Task, Action, Result)

    • Proof-read to highlight grammar or spelling errors

    • Provide inspiration if you're finding it difficult to find the right words to explain something

    But remember: your honesty, lived experience, and motivations are irreplaceable.

  4. Do’s and Don’ts for Using AI in the Recruitment Process

    Do:

    • Use AI as a supportive tool, not a replacement

    • Ask AI to help tidy up your writing or clarify structure

    • Use it to brainstorm examples, then rewrite them in your own voice

    • Reflect on AI suggestions and adapt them to match your experience

    • Use AI to help with research, but express your understanding yourself

    Don’t:

    • Copy and paste AI-generated content directly into your application

    • Let AI exaggerate or invent experience you do not have

    • Rely on generic statements that don’t reflect the specific role requirements

    • Remove your individuality, we want to hear your voice

Stay Safe When Applying

To protect yourself from recruitment scams, please only apply for roles through the official greater.jobs website and associated recruitment systems. We will never ask for your personal information outside of this process.